Describe the problem
Record what changed
Washing machine not draining? Fridge not cooling? Tell us which appliance needs attention, what is happening and your Brisbane suburb. We will check the details and discuss the next step with you.
1. ApplianceWhat needs attention
2. SymptomWhat visibly changed
3. SuburbWhere the appliance is



Record what changed
Add location and access
Specialist work checked before a repair
Discuss the work before it begins
Find help for washing machines, dishwashers, fridges, ovens, cooktops, dryers and rangehoods. You do not need to know which part has failed.
Enter an appliance or a problem, such as a fridge not cooling.
Appliance repair services
Explore common problems, what to check safely and what to have ready when you contact us.
The model helps us check the right parts and repair options. Include it with the appliance age and a description of the problem. Photograph the label only if you can reach it safely.
These brand logos are for identification only. We are not claiming manufacturer authorisation; support for your model and parts availability must be checked.
Cannot find the model number? Send the brand and describe the problem without moving or opening the appliance.
See washing machine controls, fridge cooling components and cooktop burner assemblies. For your own enquiry, keep covers closed and send exterior photos only.
See appliance service photosInclude the space around it, especially if it is built in.
Note when the symptom began and where in the cycle.
Photograph only what you can safely reach from outside.
Tell us your Brisbane suburb or postcode. We will check availability and any travel or access requirements before arranging a visit.



What to have ready, when to stop using an appliance and what photos can tell us.
Include the appliance type, brand, model number if safely accessible, the exact symptom or error code, when it started and your Brisbane suburb or postcode.
Tell us your suburb or postcode and which appliance needs attention. We will check availability and any travel conditions before arranging a visit.
Stop using it, switch it off only if that can be done safely and keep clear of water or exposed parts. Call 000 for smoke, fire or immediate danger.
No. Photos can show the model and visible condition, but testing, access, parts availability and licensed work requirements can change the repair scope.
No. Do not move a heavy appliance or remove covers. Clear only the safe surrounding area and describe any access restrictions in the enquiry.
Stop using the appliance if you see smoke or sparks, smell burning or gas, find water near electrical parts or experience repeated tripping. Do not open a panel to investigate.
If the online form is unavailable, call 0413 477 667 or email maxine77o3o@gmail.com.
Have the model, symptom and suburb ready?
Call us or send an enquiry online.